Posted on September 27, 2016 by Kristine Clemen
Small and large businesses alike use top rated virtual assistants to outsource excess workloads. The costs of hiring a virtual assistant are surprisingly affordable in comparison with the costs to take on a full-time staff member.
However, the key to maximizing your investment in a virtual assistant is to understand what a top rated assistant looks like. There are countless individuals and freelance assistants offering their services online, choosing the wrong one could lead to lost income or worse. However, if you hire an online assistant who is skilled at their position your business can expand.
Here are a few indicators that the people you’re considering are indeed top rated virtual assistants.
While every person is unique, the best virtual assistants share similar personality traits. In fact, without these qualities they will be unsuccessful in their role. Must-have qualities include:
- Willing to go above and beyond
From the moment they answer your email, they should be attentive and friendly. If they are not, you may want to move on. The best assistants understand the importance of a quick and friendly response.
Whether working as a freelancer or for a company, the best virtual assistants provide a plethora of services, rather than one or two. While specialised workers may be beneficial, top rated virtual assistants typically offer the following services and then some:
- Checking and replying to emails
- Appointment Setting
- Customer Service
- Data entry
Pricing is perhaps the most important aspect for business owners. If services exceed the budget, your investment won’t be worth the costs. Pricing should reflect the following for the best results.
- Not based on hourly rates
- No contracts
When you decide to hire an online assistant one of the best ways to determine if they are the best fit is by analyzing their reviews. What people have to say about them speaks volumes about their work. If available, request referrals or ask for a Yelp page. Professionals will have plenty of references for their work.
Don’t hesitate to inquire about the quality of the individual’s work. The costs and time you’ll invest in using a virtual assistant make research a necessity.
If you’d like to partner with a company who has a host of qualified individuals at their disposal, reach out to us. We’d be happy to help you find the perfect assistant for your business.